Contact us
Questions about cups, artwork or an order already in progress? Message us and a real person replies within one working day.
How to reach us
| Channel | Details | Reply time |
|---|---|---|
| info@thepapercups.co.uk | Within one working day | |
| Message us on WhatsApp | Usually the same day | |
| Quote form | Free quote request | Within one working day |
Contact questions
Can't see your question? Message us on WhatsApp or email info@thepapercups.co.uk. We reply within one working day.
Get a free quoteWhat is the fastest way to reach you?
WhatsApp is usually fastest. Email works just as well for artwork files.
When do you reply?
Within one working day, often sooner.
Can I send artwork by email?
Yes. Email files to info@thepapercups.co.uk.
Do you have a phone line?
A UK phone line is being set up. Until then, WhatsApp and email reach the team directly.
Can I ask about an order in progress?
Yes. Include your name and the cup details so we can find it quickly.
Can you call me back?
Yes. Leave your number in the form and the best time to call.
Do you visit customers?
We work online, with proofs and samples of artwork sent digitally.
Can I get advice before ordering?
Yes. Ask anything about sizes, walls or print and we will help.
Do you answer at weekends?
Messages sent at the weekend are answered on the next working day.
Where do you deliver?
Anywhere in the UK, plus, free of charge.
Design Your Cups
Choose a cup photo, place your logo on it and send it to us. A designer turns it into a print-ready proof, free of charge.
1Choose a cup
2Place your logo
Upload a logo to see it on the cup
Drag the logo, or use the arrow keys. Selected:
Tell us about your cups
Share the sizes, quantities and artwork you have. A designer sends a free digital proof and a written price, usually within one working day.
- Free design proof before anything prints
- Printed in 4 to 6 working days after approval
- Free tracked delivery anywhere in the UK
- Misprints reported within 10 days are reprinted or refunded
Prefer a chat? Message us on WhatsApp or email info@thepapercups.co.uk.